TERMS & CONDITIONS
- Pickup and Delivery are Free on orders of Rs 200 and above otherwise we levy a small fee of Rs 40. There is no minimum billing criteria
- Area: Kolkata and Howrah
- Standard Delivery time is 5-6 days and may exceed that in case of unforeseen circumstances. In the event of such delay, proper communication would be made to the customer
- While utmost care is taken to remove the stains, we do not guarantee complete removal of stains
- Express Service is charged extra for Same Day and Next Day service
- Prices are subject to change at management's discretion without notice
- All disputes subject to Kolkata Jurisdiction only
FREQUENTLY ASKED QUENTIONS
1. Is Laundry King new?
- No. We have more than 50 years of experience in the Laundry Industry in Kolkata and have processed more than 55,000,000 (55 Million) pieces of garments till date and counting. This new!
2. Are there any charges for Pickup and Delivery?
- We provide Free Home Pickup and Delivery on orders of Rs 200 and above. On orders below Rs 200, we levy a small fee of Rs 40.
3. Do you have outlets?
- Yes! We currently have 8 outlets- Salt Lake, Ballygunge, Bangur Avenue, New Alipore, Girish Park, Prince Anwar Shah Road, Howrah and New Town (Coming Soon).
4. Which areas are covered for Pickup & Delivery?
- We serve entire Kolkata and Howrah for Pickup & Delivery!
5. Is there any minimum order required for Free Pickup?
- Yes, Rs 200 is the minimum order amount for Free Pickup and Delivery.
6. How many days do you take to process the order and deliver the garments?
- We generally take 5-6 days depending on the garment. While, due to unforeseen circumstances, our processing times could extend a bit more. But that's unlikely given how we manage our processes.
7. Do you take URGENT orders?
- Yes. We offer two solutions based on your urgency;
(A) Same Day Delivery: If you book your garments with us before 12 noon, we can deliver the garments back to you the same day by 7-8 pm or even earlier. The service is chargeable EXTRA!
(B) Next Day Delivery: If you book your garments with us before 12 noon, we can deliver the garments back to you the next day by 7-8 pm or even earlier. The service is chargeable EXTRA but the charges are less than that for Same Day Delivery.
8. Mode of Payment?
- We accept Cash, Card (Visa/ Mastercard / Diner's Club/ Amex), PhonePe, Paytm, UPI.
9. Do you have Franchise?
- In order to maintain strict control over our quality and service parameters, we DO NOT offer Franchises. All our outlets and processing units are under our direct control and supervision. It's You and Us. No third party.