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FAQ

TERMS & CONDITIONS

  • 1. Pickup and Delivery are Free on orders above Rs 200 otherwise we levy a small fee of Rs 50.
    There is no minimum billing criteria
  • 2. Area: Kolkata and Howrah
  • 3. Standard Delivery time is 6 days and may exceed that in case of unforeseen circumstances.
    In the event of such delay, proper communication would be made to the customer
  • 4. While utmost care is taken to remove the stains, we do not guarantee complete removal of stains
  • 5. Express Service is charged extra for Same Day and Next Day service
  • 6. Prices are subject to change at management’s discretion without notice
  • 7. All disputes subject to Kolkata Jurisdiction only
Laundry King

FREQUENTLY ASKED QUENTIONS

Is Laundry King new?
No. We have more than 50 years of experience in the Laundry Industry in Kolkata and have processed more than 60,000,000 (60 Million) pieces of garments till date and counting. This new!
Are there any charges for Pickup and Delivery?
We provide Free Home Pickup and Delivery on orders above of Rs 200. On orders Rs 200 and below, we levy a small fee of Rs 50.
Do you have outlets?
Yes! We currently have 14 outlets- Salt Lake, Chinar Park, Ballygunge, Bangur Avenue, New Alipore, Axis Mall, Girish Park, Prince Anwar Shah Road, Kankurgachi, EM Bypass, Howrah, Bhawanipore, New Town and Hiland Park (Ajoynagar).
Which areas are covered for Pickup & Delivery?
We serve entire Kolkata and Howrah for Pickup & Delivery!
Is there any minimum order required for Free Pickup?
Yes, Rs 200 is the minimum order amount for Free Pickup and Delivery.
How many days do you take to process the order and deliver the garments?
We generally take 5-6 days depending on the garment. While, due to unforeseen circumstances, our processing times could extend a bit more. But that's unlikely given how we manage our processes.
Do you take URGENT orders?
Yes. We offer two solutions based on your urgency;
(A) Same Day Delivery: If you book your garments with us before 12 noon, we can deliver the garments back to you the same day by 7-8 pm or even earlier. The service is chargeable EXTRA! (B) Next Day Delivery: If you book your garments with us before 12 noon, we can deliver the garments back to you the next day by 7-8 pm or even earlier. The service is chargeable EXTRA but the charges are less than that for Same Day Delivery.
Mode of Payment?
We accept Cash, Card (Visa/ Mastercard / Diner's Club/ Amex), PhonePe, Paytm, UPI.
Do you have Franchise?
In order to maintain strict control over our quality and service parameters, we DO NOT offer Franchises. All our outlets and processing units are under our direct control and supervision. It's You and Us. No third party.

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